Privacy Policy
Last Updated: November 13, 2025At LoonieTrail Lotto ("we", "us", or "our"), we are committed to protecting the privacy and security of our users ("you"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws.
1. Information We Collect
We collect information that identifies, relates to, describes, or could reasonably be linked with you ("Personal Information").
A. Information You Provide
- Account Registration: Name, email address, and password.
- Identity Verification: Date of birth (to verify age compliance, 18/19+).
- Communications: Information you provide when contacting customer support.
B. Information Collected Automatically
- Usage Data: IP address, browser type, operating system, and pages visited.
- Cookies: We use cookies to manage sessions and preferences. Please see our Cookie Policy for details.
2. How We Use Your Information
We use the collected data for the following purposes:
- To provide and maintain our simulated lottery services.
- To manage your account and registration.
- To verify your age and eligibility to play (compliance with Canadian gaming laws).
- To prevent fraudulent activities and ensure the security of our platform.
- To communicate with you regarding updates, security alerts, and support.
3. Disclosure of Information
We do not sell your personal information. We may share information in the following situations:
- Service Providers: With third-party vendors who perform services on our behalf (e.g., hosting, email delivery).
- Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., Canadian law enforcement).
- Business Transfers: In connection with any merger, sale of company assets, or acquisition.
4. Data Security
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception.
5. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by law.
6. Your Rights
Under Canadian privacy laws, you have the right to:
- Request access to the personal information we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your personal data (subject to legal retention obligations).
- Withdraw consent for marketing communications.
7. Contact Us
If you have questions or comments about this Privacy Policy, please contact our Privacy Officer: